I aim to provide high‑quality events and a smooth customer experience; this Refund Policy explains when refunds are available and how to request one. Unless otherwise stated on the specific event page, you may cancel your booking up to 14 days before the event start time for a full refund to your original payment method; after that period, tickets are generally non‑refundable. If an event is canceled by the organizer, you will be offered either a full refund or a transfer to a new date, according to your preference.

To request a refund, please contact me via email with your order number, event name, and reason for the request; I will review it and, if approved, process the refund within 7–10 business days. Refunds are not normally provided for non‑attendance, late arrival, or partial participation, nor for digital content once it has been accessed or downloaded, except where required by applicable consumer law. This policy does not limit any mandatory rights you have under EU consumer protection laws.